Support
How to get help with ABITDesk.
Need IT help at work?
If your organization uses ABITDesk for its IT help desk, sign in and submit a request. Your IT team will reply in the request. ABITDesk support cannot see or answer your organization's requests.
Problems with ABITDesk itself
- Forgot your password: use “Forgot password?” on the sign-in page. If that does not work, ask your organization's administrator first.
- Lost access to a workspace: an administrator of that organization can reactivate you or send a new invitation.
- Something went wrong: try again after reloading the page (Ctrl+Shift+R, or Cmd+Shift+R on a Mac). If the error page shows a Reference number, include it when you contact us.
Contact ABITDesk support
Administrators, and anyone who cannot sign in, can write to hello@abitdesk.com. Please include:
- the email address of your ABITDesk account,
- your workspace ID (Settings → Organization), if you are an administrator,
- what you did, what happened, and any Reference number.
Never send your password. ABITDesk support will never ask for it.